Account and Data Deletion for Eidograph

Developer: Metaphor Projects App: Eidograph Contact: [email protected]

Eidograph only creates an account for you if you sign in to purchase or restore Eidograph Pro. If you never signed in, there is no account or server-side data to delete — see the Privacy Policy for details.

If you did sign in, you can request that your account and associated data be deleted at any time.

How to Request Deletion

Send an email to [email protected] from the same email address you used to sign in to your Eidograph account.
Use the subject line “Eidograph account deletion request”.
We will verify the request comes from your account’s email address and confirm once your account has been deleted or anonymized.

We aim to complete verified deletion requests within 30 days.

What Is Deleted

Your email address and account identifier
The link between your email address and your Eidograph account
Any active sign-in sessions on your devices

What Is Kept, and For How Long

To meet financial, tax, and anti-fraud recordkeeping obligations, and to handle possible store disputes or refunds, we retain a minimal record of your purchase and entitlement history (such as the purchase/transaction ID from Google Play or Microsoft Store and the Pro entitlement it granted). This record is disconnected from your email address and any other personal identifier at deletion time, so it can no longer be tied back to you. It is kept only as long as required for those accounting and legal obligations, and is not used for any other purpose.

Your Eidograph workspace, geometry scripts, and project files are stored locally on your own device or browser, never on our servers, so account deletion does not affect them — you manage and remove that data yourself, as described in the Privacy Policy.

Questions

For any questions about this process, contact Metaphor Projects at [email protected].